Terms and Conditions
These terms and conditions apply to all quotations, offers, activities, agreements and deliveries of services or products by or on behalf of MY BRIDES.
The parties can only deviate from these terms and conditions if this has been expressly communicated and agreed in writing.
The parties expressly exclude the applicability of additional and/or deviating general terms and conditions of the customer or of third parties.
Identity of MY BRIDES:
MY BRIDESRegistering address: Archimedeslaan 24, 4904HK Oosterhout, the NetherlandsTelephone number: 0031 613636 691E-mail address: info@mybrides.nlChamber of Commerce number: 20159875VAT identification number: NL002465180B69
1. Offers and Quotations
Offers and quotations from MY BRIDES are without obligation, unless expressly stated otherwise.
2. Prices/ Rates
2.1. All prices MY BRIDES uses are in euros, include VAT and exclude any other costs such as administration costs, levies and travel, parking, shipping or transport costs, unless expressly stated otherwise or agreed otherwise.
2.2. All prices that MY BRIDES uses for its products or services, on its website or that are otherwise made known, MY BRIDES can change at any time.
2.3. If MYBRIDES cannot start work at the agreed time or if there is another reason why work cannot be carried out in the meantime, redundancy pay will be charged. The amount is 15.00 euros per 15 minutes.
3. Travel allowance
3.1. The travel costs are calculated from the business address of the bridal stylist. These are based on a mileage allowance of €0.45 per kilometre.
3.2. After 2 hours of travel (1 hour outward/1 hour back), 30.00 euros per hour will be charged. Example: 1.5 hours of travel there and back are 3 travel hours in total. Here 1 travel hour is charged.
4. Payment
4.1. Payment must be made within 14 days of the invoice date, in a manner to be indicated by MY BRIDES, unless otherwise indicated by MY BRIDES.4.2. For bridal assignments, MY BRIDES asks for a deposit of 50% of the invoice amount immediately after receipt of the order form or acceptance of the quotation. The remaining amount must be paid within 14 days after the trial session. 4.3. All extensions of the bridal orders booked through the client will be invoiced in a new invoice.4.4. For all other private orders, payment is made by invoice.4.5. If the payment term is exceeded, the other party will be in default by operation of law and the statutory interest will be due on the entire invoice amount, commencing on the date on which the amount to be paid becomes due and payable.4.6. All judicial and extrajudicial costs that MY BRIDES has to incur for the collection of the amount owed by the other party will be borne by the client.
5. Execution of the agreement
5.1. MY BRIDES executes the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
5.2. MY BRIDES has the right to have the agreed services (partially) performed by third parties.
5.3. The implementation of the agreement takes place in mutual consultation and after written agreement and payment by the client.
5.4. The client guarantees the correctness, completeness and reliability of the information, data and documents made available, even if these originate from third parties, insofar as the nature of the agreement does not dictate otherwise.
6. Investigations, Complaints and Complaints
6.1. Complaints must be submitted to MY BRIDES in writing and with sufficient motivation within 48 hours after the trial session or wedding day. 6.2. The condition for acknowledging a complaint against MY BRIDES is that the complaint must be well-founded and that the client submits the complaint, stating reasons and, if necessary, proves it. 6.3. The client will receive confirmation within 48 hours that the complaint has been processed and a substantive written response to the complaint within one week. We do everything we can to handle the complaint satisfactorily.
7. Right to Dissolution
7.1. The client has the right to dissolve the agreement if MY BRIDES imputably fails to fulfill its obligations, unless this shortcoming does not justify termination due to its special nature or minor significance.
7.2. If the fulfillment of the obligations by MY BRIDES is not permanently or temporarily impossible, dissolution can only take place after MY BRIDES is in default.
7.3. MY BRIDES has the right to terminate the agreement with the customer if the customer does not fully or timely fulfill its obligations under the agreement, or if MY BRIDES has become aware of circumstances that give it good grounds to fear that the customer will obligations will not be properly fulfilled.
8. Cancellation, termination and suspension of the agreement
8.1. In case of illness of the stylist, MY BRIDES will use a replacement stylist of equivalent level. If MY BRIDES does not have a replacement stylist available, the order can be canceled in whole or in part at any time. If the assignment is canceled by MY BRIDES due to the unavailability of a replacement stylist due to illness, all fees paid by the client will be refunded in full.8.2. If the client cancels a booked assignment, the client owes the following cancellation costs: a) For bookings, the right to cancel them free of charge within 14 days after the booking applies. b) In case of cancellation before the trial session and up to 60 days before the wedding day 25% of the cost of the bridal package. c) If canceled after the trial sessions or from the 60th day to the 14th day before the wedding day, the cancellation fee is 50% of the cost of the bridal package.d) If canceled from the 14th day to the 7th day before the wedding day, the cancellation fee is 75% % of the costs of the bridal package.e) In case of cancellation from the 7th day before the wedding day, the cancellation costs are 100% of the costs of the bridal package.f) Wedding day means the first booked date that we have reserved for the client.
9. Force majeure
9.1. In addition to the provisions of Article 6:75 of the Dutch Civil Code, a shortcoming of MY BRIDES in the fulfillment of any obligation towards the client cannot be attributed to MY BRIDES in a situation independent of MY BRIDES' will, as a result of which the fulfillment of its obligations towards the customer is prevented in whole or in part or as a result of which the fulfillment of its obligations cannot reasonably be expected of MY BRIDES.
9.2. The force majeure situation referred to in paragraph 1 also includes - but is not limited to: a state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); non-performance and force majeure of suppliers, deliverers or other third parties; unexpected power, electricity, internet, computer and telecom failures; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions and work interruptions.
MY BRIDES does not owe any (damage) compensation in a situation of force majeure, even if it enjoys any advantages as a result of the force majeure situation.
10. Amendment of the Agreement
If, after concluding the agreement for its implementation, it appears necessary to change or supplement its content, the parties will adjust the agreement accordingly in a timely manner and in mutual consultation.
11. Change of general terms and conditions
11.1. MY BRIDES is entitled to change or supplement these general terms and conditions.
11.2. The client is entitled to terminate the agreement in the event of a substantial change to the general terms and conditions.
12. Transfer of Rights
Rights of the client under an agreement between the parties cannot be transferred to third parties without the prior written consent of MY BRIDES.
13. Consequences of nullity or voidability
13.1. If one or more provisions of these general terms and conditions prove to be void or voidable, this will not affect the other provisions of these terms and conditions.
13.2 A provision that is void or voidable will in that case be replaced by a provision that comes closest to what MY BRIDES had in mind when drawing up the conditions on that point.
14. Applicable law and competent court
Dutch law applies exclusively to every agreement between the parties. The Dutch court in the district where MY BRIDES has its registered office / practice / office has exclusive jurisdiction to take cognizance of any disputes between the parties, unless the law prescribes otherwise.